Privacy Policy

Effective Date: ., June 15, 2025 
Last Updated: june 5, 2026

At safal mart accessible via https://www.safalmart.in/, your privacy is one of our main priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we protect your personal data when you visit or make a purchase from our store.

If you have any questions or require more information about our Privacy Policy, do not hesitate to contact us at safalmart2025@gmail.com

1. Information We Collect

We collect several types of information to process your orders, improve your shopping experience, and communicate with you effectively.

• Personal Information Provided Voluntarily:
  • Identity Data: Name, username, account password, or social profile data (if signing in via third parties).
  • Contact Data: Email address, billing address, shipping address, and phone number.
  • Financial Data: Payment card details, billing tokens, or bank account information (processed securely through third-party processors).
• Information Collected Automatically:
  • Device & Log Data: Your Internet Protocol (IP) address, browser type, operating system, time stamps, and referral pages.
  • Usage Data: Information about how you navigate our online store, viewed products, items added to the cart, and purchase history.

2. How We Use Your Information

We use the collected information for various business and legal purposes, including:

• Order Fulfillment: Processing your transactions, verifying payment authenticity, arranging shipment, and sending invoices or order confirmations.
• Customer Support: Resolving technical or order issues and managing product returns or exchanges.
• Store Optimization: Analyzing site traffic, tracking page performance, and enhancing your browsing layout.
• Marketing Communications: Delivering tailored newsletters, discount alerts, and targeted advertisements matching your specified preferences.
• Fraud Prevention: Screening transactions for potential risks, bots, or fraudulent activity.

3. How and With Whom We Share Your Information

We do not sell your personal data. However, we share your data with trusted third-party service providers to execute business operations:

• Payment Gateways: To process secure charges  Razorpay,phonepe,paytm..
• Shipping & Logistics Providers: To physically print shipping labels and deliver packages to your physical address FedEx, UPS, DHL,delivery,ecart 
• Analytics Providers: To understand user engagement patterns across the store  Google Analytics
• Marketing & Advertising Vendors: To manage email automation and coordinate cross-platform digital ads.
• Legal Compliance: When required by law to comply with valid judicial orders or subpoenas.

4. Cookies and Tracking Technologies

Our store utilizes "Cookies" and similar tracking scripts to save your site settings, remember items remaining in your shopping cart, and record which promotional elements you interact with.

You can configure your internet browser to refuse all cookies or notify you when a cookie is deployed. Please note that disabling cookies may cause certain features of our e-commerce platform to malfunction.

5. Data Security and Retention

• Security Measures: We implement appropriate technical safeguards (such as Secure Sockets Layer (SSL) encryption) to protect your financial and personal data during transmission.
• Data Retention: We retain your personal information only as long as necessary to fulfill your orders, resolve complaints, maintain tax accounting logs, or comply with statutory retention timelines.

6. Your Data Protection Rights

Depending on your geographic location, you may possess specific data protection rights under regional frameworks like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA):

• The Right to Access: You can request copies of your stored personal data.
• The Right to Rectification: You can request that we correct inaccurate or incomplete customer files.
• The Right to Erasure: You have the right to request that we delete your data under certain legal conditions.
• The Right to Object/Opt-Out: You can opt-out of direct marketing or object to automated data processing at any time.

To exercise any of these rights, please contact us using our details below.

7. Children's Privacy

Our e-commerce store does not knowingly collect or target information from children under the age of 13 / 17. If you discover that a minor has provided us with personal information without parental consent, please contact us immediately so we can remove that data from our servers.

8. Changes to This Privacy Policy

We reserve the right to update this policy periodically to reflect changes in store operational practices or updated privacy regulations. We will notify you of any material updates by altering the "Effective Date" at the top of this document.

9. Contact Us

For any inquiries, requests to exercise your data rights, or complaints regarding our data handling, please reach out to us at:

• Company Name: safal mart 
• Email Address: safalmart2025@gmail ]
• Physical Mailing Address: boring rod, patna
• Phone Number: 7070325175